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What is a Freight Broker or a Freight Forwarder?

A freight broker and a freight forwarder are basically the same thing.  Each acts as a liaison between an individual seeking shipping service and an authorized carrier.  A freight broker never actually touches the freight, instead they work to determine the needs of a shipper and match those needs with the best suited carrier.  Some freight brokers specialize in shipping specific freight or shipping within a specific region.  At cheapshipping.com, we specialize in LTL freight but are also able to ship small package and international air freight.

Here’s how a freight broker works:

When freight brokers are contacted by the shipper’s customer-



A diagram of what happens when a freight broker is contacted by the shipper's customer

The flow of information and goods when a freight broker is contacted by a shipper's customer.

Sometimes freight brokers are contacted by the shipper-

Diagram of what happens when a freight broker is contacted by the shipper

This is the flow of information and goods when a freight broker is contacted by a shipper.

This is beneficial to the shipper because brokers establish relationships with carriers to negotiate discounts, which are passed along to the shipper.  A freight broker also communicates with the carrier to ensure pick-up and delivery run smoothly.  This saves a shipper time and effort.  Freight brokers are useful for all types of shippers:

  • If you’re shipping rarely- a freight broker can offer discounts and knowledge that an inexperienced shipper may not otherwise have access to.
  • If you ship regularly- a freight broker can essentially become your shipping department, saving you time and money.

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